- Please note- on your credit card statement "Culpepper Knife Works or Old School Knife Works"
- At the discretion of OSKW-- Full refund on any purchase, with receipt, in original condition, within 14 days of invoice date (excludes vintage & consignment knives), less shipping costs. OSKW will not refund any return shipping fees from the customer. Items must be received, in original condition at the cost to the buyer in order to receive any refund.
- Refunds issued in original form of payment only (credit cards, cash, Paypal, etc.). All promotions and discounts will be deducted from original purchase price upon refund. For example, if merchandise is ordered based on free shipping promotions or discount codes, those charges will be deducted from refund.
- No Returns on Special Order Merchandise
- Returns after 30 days of purchase or without a valid receipt may receive store credit (at the discrestion of OSKW)
- No refunds given on damaged merchandise regardless of purchase date, store credit at our discretion.
- Not responsible for warranties, rebates or repairs offered by manufacturers
- No processing fees will be refunded upon return. Fees for processing from Paypal Venmo, Visa or Mastercard may not be refunded. OSKW may not be liable for processing fees collected via payment processors. OSKW can only be resposible for return of actual money collected. Payment received via Paypal or Venmo friends and family may be refunded for purchase price if all other return parameters are confirmed.